Last updated: August 10, 2026
These Terms of Use ("Terms") are a binding agreement between IMC Workforce Solutions, LLC, a Florida limited liability company doing business as InterviewMyCandidate ("IMC," "we," "us," or "our"), and each person or entity that accesses or uses the Service. These Terms govern company account holders, staffing firms, recruiting agencies, employers, their authorized users, Candidates, and persons who access a Submission Card or other shared content.
By creating or joining an account, clicking an acceptance button, entering an interview session, accessing a Submission Card, or otherwise using the Service, you agree to these Terms and acknowledge our Privacy Policy and any applicable candidate notice or consent presented through the Service. If you use the Service for an organization, you represent that you are authorized to bind that organization. If you do not agree, do not use the Service.
"Account User" means an administrator, recruiter, interviewer, hiring professional, or other individual authorized to use a Customer account.
"AI Output" means an automatically generated transcript, summary, screening-question suggestion, candidate-to-job assessment, recommendation, score, insight, translation, or other machine-generated content.
"Candidate" means an individual invited to participate in a live or asynchronous interview or whose information is processed through the Service.
"Candidate Content" means a Candidate's video, audio, responses, transcript, resume, profile information, identity-verification images, technical data, Right-to-Represent response, and other materials submitted or generated in connection with an interview.
"Customer" means the staffing firm, recruiting agency, employer, or other organization that creates, controls, or uses a company account.
"Client Company" means a Customer's client or prospective employer that receives or reviews a Candidate submission.
"Right-to-Represent" or "RTR" means a Candidate's recorded authorization for a Customer to present specified Candidate Content to an identified Client Company or for an identified opportunity. It is not an employment contract, guarantee of exclusivity, or verification of every statement made by the Candidate or Customer.
"Service" means the InterviewMyCandidate website and platform, including live and asynchronous video interviews, recording and storage, transcription, AI features, identity-verification tools, technical or location indicators, job folders, collaboration tools, Candidate records, RTR workflows, and Submission Cards.
"Submission Card" means a Customer-controlled shareable page or link that may contain Candidate Content, AI Output, recruiter notes or recommendations, job-related information, and submission authorization.
"Submission Recipient" means a Client Company or other person authorized by a Customer to access a Submission Card.
You must be at least 18 years old, or the age of legal majority where you live, to create an account. The Service is intended for legitimate employment recruiting, interviewing, evaluation, and candidate-submission activities. IMC provides technology only. IMC is not a staffing agency, employer, joint employer, employment agency, background-check company, consumer reporting agency, or agent of any Customer, Candidate, Client Company, or Submission Recipient.
Customers and Client Companies independently control their job requirements, interview questions, candidate communications, evaluations, submissions, hiring decisions, accommodations, and compliance obligations. IMC does not employ Candidates, promise interviews or employment, set compensation, verify job availability, or make the final decision to submit, interview, hire, reject, or terminate any person.
Subject to these Terms, an applicable order, plan, or subscription, and timely payment of fees, IMC grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the subscription term to access and use the Service for Customer's internal recruiting and candidate-submission activities.
IMC may improve, modify, add, limit, or discontinue features, integrations, storage options, or workflows. We will use commercially reasonable efforts to provide notice of a material reduction to paid core functionality when practicable. Beta, preview, trial, or experimental features are provided as-is, may change without notice, and may be discontinued at any time.
Customer is responsible for its account, Account Users, company code, credentials, permissions, settings, and all activity performed through its account. Customer will provide accurate registration and billing information, limit access to authorized personnel with a legitimate business need, promptly remove departing or unauthorized users, and notify IMC of suspected compromise.
A company administrator may invite users, assign roles, manage job folders, and access interviews and Candidate records available within the company account. Customer is responsible for ensuring that each Account User is authorized and trained to handle Candidate Content lawfully and confidentially. Credentials may not be shared between individuals or across unrelated organizations.
Customer is the recruiter, staffing provider, prospective employer, or hiring organization responsible for its use of the Service. Customer will:
use the Service only for bona fide, accurately described employment opportunities and legitimate recruiting activities;
provide all legally required notices and obtain all legally valid consents before recording, collecting identity images, using AI-assisted evaluation, processing personal information, or sharing Candidate Content;
ask only lawful, job-related questions and independently determine that its selection criteria are appropriate for the role;
comply with equal employment opportunity, anti-discrimination, accessibility, disability-accommodation, privacy, recording, labor, employment, and AI-governance laws that apply to its activities;
offer a reasonable alternative process when required by law or when a Candidate cannot use video, audio, identity verification, or another feature because of disability, technology limitations, or other protected circumstances;
verify that it has the right to upload resumes, job descriptions, notes, branding, and all other materials it provides;
review Candidate Content and AI Output with qualified human judgment before making or recommending any employment decision; and
maintain any records it is legally required to preserve, including recruiting, consent, accommodation, adverse-action, EEOC, audit, or litigation-hold records.
Where Customer is a staffing firm or recruiting agency, Customer is solely responsible for its relationship with each Client Company, including authorization to recruit, candidate-ownership or fee disputes, submission procedures, confidentiality, and the Client Company's permitted use of Candidate Content.
Before participating, a Candidate may be presented with a candidate-facing notice and consent describing the recording, identity-verification, data-sharing, and related features selected by Customer. A Candidate may decline by not proceeding or closing the session, but an incomplete interview may not be submitted through the Service. The inviting Customer—not IMC—decides whether to provide an alternate interview process, except where IMC must act directly under applicable law.
Candidates must provide accurate information, participate as themselves, and may not impersonate another person, submit falsified credentials, unlawfully record or redistribute another participant, interfere with the session, or use another person's identity documents. Candidates retain responsibility for the statements and materials they provide. Participation does not guarantee submission, an interview with a Client Company, an offer, or employment.
In a live interview, all participants are responsible for ensuring that notice and recording consent are obtained where required. If another person enters the recording area or is added to a session, Customer and the initiating user are responsible for obtaining any additional notice or consent required for that person.
The Service may record audio and video, create transcripts, and generate translations or summaries. Transcripts, translations, speaker labels, and captions may contain errors because of accents, dialects, audio quality, connection quality, overlapping speech, background noise, specialized terminology, or automated processing. The original recording is the primary source for what was said, but recordings themselves may also be incomplete or affected by technical issues.
Customer must review materials before relying on or sharing them. Neither IMC nor a transcript, translation, summary, score, recommendation, or Submission Card verifies a Candidate's identity, credentials, employment history, licensure, authorization to work, background, truthfulness, availability, or suitability. Customers and Client Companies must perform their own lawful verification and due diligence.
Where enabled, the Service may collect a Candidate selfie, an image of a government-issued identity document, IP address, approximate IP-derived location, device or browser information, connection changes, and indicators that a VPN or proxy may be in use. These features assist human review but do not guarantee identity, physical location, device ownership, or the absence of fraud.
Unless IMC expressly states otherwise in a separate written notice, IMC does not perform a governmental identity check, background check, automated facial match, facial recognition, liveness certification, or biometric-template comparison. A human comparison of photographs and technical indicators can be mistaken. Customer will not describe any feature more broadly than its documented capability or take adverse action solely because of an IP, location, VPN, proxy, device, image, or other technical indicator without meaningful human review and an opportunity to address reasonably disputed information where appropriate.
AI Output is decision-support information only. It may be incomplete, inaccurate, inconsistent, outdated, mistranslated, or biased; may omit relevant context; and may produce different results from similar inputs. AI Output is not a professional opinion, legal conclusion, background check, factual certification, or final employment recommendation.
Customer and each Submission Recipient must independently evaluate Candidates based on lawful, job-related qualifications and must not use AI Output as the sole or determinative basis for an employment decision. Before relying on AI Output, a qualified person must review the relevant job criteria, Candidate Content, underlying recording where appropriate, and any reasonably available corrective information.
Users must not make decisions based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, citizenship where protected, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable law. Users are responsible for required notices, impact assessments, bias audits, disclosures, appeal or contest procedures, and human-review rights applicable to their use of automated employment tools.
The Service may allow a Candidate to grant or decline RTR through a recorded workflow. Customer is responsible for accurately identifying the staffing firm or recruiter, Client Company, position, scope, and duration of the requested authorization; ensuring that the authorization language reflects Customer's actual business process; and honoring any lawful withdrawal or limitation.
An RTR record indicates the response captured through the Service at a particular time. IMC does not determine whether an RTR is legally sufficient, exclusive, enforceable, still current, free from conflicting submissions, or compliant with a Customer's contract or a Client Company's rules. Customer must verify the RTR before submission and must not alter, misstate, backdate, reuse, or expand an authorization beyond what the Candidate granted.
Customer controls whether to create, populate, send, revoke, or update a Submission Card and is responsible for the accuracy, relevance, and lawful disclosure of its contents. Customer may share Candidate Content only with authorized recipients for the specific employment purpose disclosed to the Candidate and only to the extent permitted by the Candidate's authorization and applicable law.
Submission links may be accessible without a separate recipient account. Anyone who receives or obtains a link may be able to view its content until the link expires or is revoked. Customer must verify recipients, use available access controls, transmit links securely, avoid posting links publicly, revoke access when no longer needed, and promptly report unauthorized access.
A Submission Recipient may use a Submission Card only to evaluate the identified Candidate for the applicable employment opportunity. A Submission Recipient may not forward, publish, scrape, copy into unrelated systems, use for marketing, use to train an AI model, create a candidate database unrelated to the submission, or disclose Candidate Content to any unauthorized person. Downloading or retaining content does not extend the permitted purpose or retention period.
As between IMC and Customer, Customer retains its rights in Customer-provided job records, branding, notes, and other Customer data. Candidates retain any rights they have in their own information and recordings, subject to the permissions they grant to Customer and the processing necessary to provide the Service.
Customer and each Candidate grant IMC a non-exclusive, worldwide, limited license to host, record, reproduce, transmit, transcribe, translate, analyze, display, secure, and otherwise process submitted content only as necessary to provide, maintain, support, protect, and improve the reliability of the Service; comply with law; and enforce these Terms. This license ends when the relevant content is deleted, except for backup rotation, legal preservation, security records, and de-identified aggregate information permitted by law.
IMC will not sell Candidate Content or use Candidate recordings, resumes, transcripts, identity images, or Submission Cards to train general-purpose artificial intelligence or machine-learning models, unless we provide a separate clear notice and obtain any consent required by law.
Our Privacy Policy explains how IMC handles personal information and is incorporated by reference. For Candidate Content processed on Customer's instructions, Customer generally acts as controller, business, or responsible hiring entity, and IMC generally acts as processor or service provider. IMC may act as an independent controller for account administration, billing, security, fraud prevention, support, legal compliance, and its own business records.
Unless a different period is stated in Customer's plan, settings, a candidate notice, or a written agreement: unassigned interview recordings are scheduled for deletion 90 days after the session; records assigned to a job folder may remain available while that folder and Customer account remain active; and identity-verification images and other sensitive artifacts may be subject to shorter or fixed retention. Customer is responsible for reviewing current in-product retention notices, deleting information when no longer needed, and exporting any record it must lawfully retain before deletion. Deletion may be accelerated in response to a valid Candidate request or legal requirement.
If a Candidate submits a privacy request to IMC concerning Customer-controlled data, IMC may refer the request to Customer and assist Customer as required, while acting directly where law requires. Customer will cooperate promptly. IMC may delete or restrict content to comply with law, a valid request, a security need, or these Terms.
No user may:
use the Service for a fake, misleading, discriminatory, unlawful, or non-employment purpose, including data harvesting, surveillance, harassment, or competitive intelligence;
record a person without required notice or consent, or collect protected or prohibited applicant information;
upload malware, unlawful material, or content that infringes privacy, publicity, intellectual-property, confidentiality, or other rights;
sell, rent, license, publicly post, or commercially exploit Candidate Content except for the authorized recruiting purpose;
use Candidate Content or Service output to train or improve an AI or machine-learning model without IMC's written permission and all required Candidate permissions;
scrape, crawl, probe, reverse engineer, bypass access controls, discover source code, interfere with the Service, or benchmark it to develop a competing product, except to the limited extent a restriction is prohibited by law;
share credentials, impersonate another person or organization, misrepresent authorization, or attempt to access another Customer's data;
remove notices, circumvent retention or security controls, or use automated means that impose an unreasonable load; or
use the Service in a manner that could cause IMC, a Customer, a Candidate, or a Client Company to violate applicable law.
The Service may rely on third-party providers for hosting, communications, payment processing, transcription, AI processing, identity-image handling, analytics, security, and related functionality. Customer authorizes IMC to use subprocessors as reasonably necessary to provide the Service, subject to contractual and legal safeguards. Third-party services may have independent terms, availability limits, or errors. IMC is not responsible for third-party products that a user separately connects, enables, or accesses outside the Service.
Paid features, usage limits, billing intervals, and fees are described in the applicable order, quote, plan, or checkout page. Unless expressly stated otherwise, fees are billed in advance, non-cancelable during the billing period, non-refundable, and exclusive of taxes. Customer is responsible for applicable sales, use, value-added, withholding, and similar taxes other than taxes on IMC's net income.
Customer authorizes recurring charges for a recurring plan until cancellation. IMC may suspend paid access after reasonable notice of overdue amounts. Pricing or plan changes apply at renewal after at least 30 days' notice, unless a separate agreement provides otherwise. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate, plus reasonable collection costs.
IMC and its licensors own the Service, software, workflows, interfaces, designs, documentation, models, prompts, methods, trademarks, and all related intellectual-property rights, excluding Customer and Candidate Content. No right is granted except the limited license expressly stated in these Terms. IMC names, logos, and branding may not be used without written permission.
If you provide feedback or suggestions, you grant IMC a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided IMC does not publicly identify you as the source without permission.
Each party may receive non-public business, technical, security, pricing, or Candidate information of the other. The receiving party will use such information only to perform under these Terms, protect it with at least reasonable care, and disclose it only to personnel and service providers who need it and are bound to protect it. These duties do not apply to information that is lawfully public, already known without restriction, independently developed, or rightfully received from another source. A party may disclose information when legally required after giving notice where permitted.
IMC maintains commercially reasonable administrative, technical, and organizational safeguards appropriate to the Service, which may include encryption in transit and at rest, access controls, logging, and infrastructure security. No online service is completely secure or uninterrupted. Customer remains responsible for its own devices, networks, access settings, credentials, exports, downloads, and onward disclosures.
Customer will promptly notify IMC of suspected unauthorized access, security incidents involving the Service, or improperly shared Submission Cards and will reasonably cooperate with investigation and remediation. IMC will notify affected Customers of a confirmed security incident involving Customer data as required by applicable law and contractual commitments.
These Terms begin when you first accept or use the Service and continue while you use it. Customer may cancel a subscription effective at the end of the current billing period unless an order states otherwise. Either party may terminate for a material breach not cured within 30 days after written notice. IMC may suspend or terminate access immediately where reasonably necessary to address nonpayment, unlawful conduct, a security threat, harm to Candidates or others, breach of Sections 5, 11, or 14, or material legal or reputational risk.
On termination, Customer's right to use the Service ends. Subject to plan terms, applicable law, and technical availability, Customer may have up to 30 days to export available Customer data, after which IMC may delete it from active systems and backups in the ordinary course. IMC is not obligated to retain data that is already subject to an earlier deletion schedule. Provisions that by their nature should survive—including ownership, confidentiality, disclaimers, indemnification, liability limits, dispute terms, and accrued payment obligations—will survive.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL AI OUTPUT, TRANSCRIPTS, TRANSLATIONS, IDENTITY FEATURES, TECHNICAL INDICATORS, RTR RECORDS, AND SUBMISSION CARDS ARE PROVIDED "AS IS" AND "AS AVAILABLE." IMC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.
IMC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR COMPATIBLE WITH EVERY DEVICE; THAT A RECORDING, TRANSCRIPT, TRANSLATION, SUMMARY, ASSESSMENT, SCORE, LOCATION, IDENTITY IMAGE, OR OTHER OUTPUT WILL BE COMPLETE OR ACCURATE; THAT FRAUD, IMPERSONATION, VPN OR PROXY USE, AI ASSISTANCE, MISREPRESENTATION, OR DISHONESTY WILL BE DETECTED; OR THAT ANY CANDIDATE, CUSTOMER, JOB, CLIENT COMPANY, OR EMPLOYMENT OUTCOME IS AUTHENTIC, SUITABLE, AVAILABLE, OR SUCCESSFUL.
IMC DOES NOT PROVIDE LEGAL, EMPLOYMENT, HUMAN-RESOURCES, BACKGROUND-CHECK, OR COMPLIANCE ADVICE. CUSTOMER IS RESPONSIBLE FOR OBTAINING PROFESSIONAL ADVICE AND CONFIGURING AND USING THE SERVICE LAWFULLY.
Customer will defend, indemnify, and hold harmless IMC and its affiliates, officers, directors, employees, and contractors from third-party claims, investigations, fines, penalties, damages, and reasonable costs (including attorneys' fees) arising from or related to: Customer or Account User content or conduct; failure to provide required notice, obtain consent, or honor a Candidate request; recording, identity verification, AI use, discrimination, accommodation, privacy, employment, background-check, defamation, or submission practices; an inaccurate or unauthorized RTR or Submission Card; Customer's relationship or dispute with a Candidate or Client Company; or Customer's breach of these Terms.
IMC will defend Customer against a third-party claim that Customer's authorized use of the unmodified Service infringes a United States patent, copyright, or trademark, and will pay finally awarded damages or an approved settlement, provided Customer promptly notifies IMC, allows IMC to control the defense and settlement, and reasonably cooperates. IMC may modify or replace the Service or terminate the affected feature with a prorated refund of prepaid unused fees. This obligation does not apply to claims arising from Customer content, third-party services, combinations not supplied by IMC, modifications, or use outside these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, PLACEMENTS, OPPORTUNITIES, OR DATA, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
EXCEPT FOR CUSTOMER'S PAYMENT OBLIGATIONS, CUSTOMER'S INDEMNIFICATION OBLIGATIONS, OR A PARTY'S FRAUD OR WILLFUL MISCONDUCT, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO IMC FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR USD $100 IF NO FEES WERE PAID. THE PARTIES AGREE THAT THESE LIMITS ARE AN ESSENTIAL BASIS OF THE BARGAIN. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THEY APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
These Terms are governed by Florida law, without regard to conflict-of-law rules. Before filing a claim, the parties will give written notice describing the dispute and attempt in good faith to resolve it for 30 days. Subject to applicable law, the state and federal courts serving Seminole County, Florida will have exclusive jurisdiction and venue.
TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. EACH CLAIM MUST BE BROUGHT INDIVIDUALLY AND WITHIN ONE YEAR AFTER IT ACCRUES, UNLESS A LONGER PERIOD CANNOT LAWFULLY BE WAIVED. These restrictions do not prevent either party from seeking temporary or injunctive relief for misuse of intellectual property, confidential information, security credentials, or Candidate Content.
IMC may update these Terms to reflect changes to the Service, law, security, or business practices. We will post the updated Terms with a revised date and provide reasonable advance notice of material changes by email, in-product notice, or another appropriate method. Material changes will generally take effect 30 days after notice unless an earlier date is required by law or necessary to address an urgent security or abuse issue. Continued use after the effective date constitutes acceptance. If Customer does not agree, its remedy is to stop using the Service and cancel before the changes take effect.
These Terms, the Privacy Policy, an applicable order form, data-processing addendum, candidate notice, and any other document expressly incorporated by reference form the complete agreement concerning the Service. If there is a conflict, a signed order form or data-processing addendum controls for its subject matter, followed by these Terms. Customer purchase-order terms do not apply unless IMC expressly agrees in writing.
Neither party is liable for delay caused by events beyond its reasonable control, except payment obligations. Customer may not assign these Terms without IMC's written consent, except to a successor in a merger, reorganization, or sale of substantially all relevant assets that is not an IMC competitor and agrees to be bound. IMC may assign these Terms in connection with a corporate transaction or to an affiliate. The parties are independent contractors; no agency, partnership, franchise, fiduciary, employment, or joint-employment relationship is created.
If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. Notices may be delivered electronically. Headings are for convenience only. "Including" means "including without limitation." Electronic records and signatures have the same effect as originals to the extent permitted by law.
IMC Workforce Solutions, LLC d/b/a InterviewMyCandidate
Lake Mary, Florida, United States
Website:
https://interviewmycandidate.com
Contact and legal notices:
https://interviewmycandidate.com/contact